All policies
Money-Back Policy
Last updated: June 2026
UpflowLab stands behind the quality of our services. This policy outlines our satisfaction guarantee.
1. Our Guarantee
If we fail to deliver your ordered services within the specified timeframe, you are entitled to a full refund. We want you to be confident in every purchase.
2. Eligibility Period
Money-back requests must be submitted within 30 days of the original purchase date. Requests made after this period will be evaluated on a case-by-case basis.
3. Conditions
- The social media profile must have been publicly accessible at the time of the order and throughout the delivery period
- The profile link provided must have been correct and valid
- You must not have requested or received a separate refund for the same order
4. How to Claim
Contact our support team at [email protected] with your order ID. We will review your case and respond within 48 hours.
5. Processing
Approved claims are refunded to the original payment method within 5–10 business days, depending on your payment provider.