Privacy Policy

At UpflowLab, we are committed to protecting your personal information and your right to privacy. This Privacy Policy describes what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We collect information you provide directly, including:

• Account data: email address, name, and password (hashed)
• Order data: social media profile links, selected packages, and payment details
• Usage data: pages visited, browser type, IP address, and device information (collected automatically)

2. How We Use Your Information

• To process and fulfill your orders
• To send transactional emails (order confirmations, status updates)
• To improve our services and user experience
• To detect and prevent fraud or abuse

3. Data Sharing

We do not sell your personal information. We share data only with:

• Service providers: third-party SMM fulfillment partners necessary to deliver your orders
• Payment processors: to securely handle transactions
• Legal authorities: when required by law or to protect our rights

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes.

5. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected].

6. Cookies

We use essential cookies required for authentication and session management. We do not use tracking or advertising cookies without your consent.

7. Security

We implement industry-standard security measures including encryption, secure authentication, and access controls to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our website or email.

9. Contact

For privacy-related inquiries, contact us at [email protected].